Sources, coping mechanisms, and consequences of burnout among nurses in Hong Kong public hospitals: implications for human resource management practices
نویسندگان
چکیده
Some important consequences of nursing stress are job burnout and withdrawal symptoms manifested as an intention to quit the job. Job burnout is a stress syndrome characterised by emotional exhaustion (depletion of emotional resources), depersonalisation (negative and cynical attitudes towards one’s clients), and a diminished sense of personal accomplishment (the tendency to evaluate oneself negatively).
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